Customer Service
Privacy & Security

How We Ensure Your Privacy
Griot's Garage is committed to protect your privacy. We use your customer information to inform you of special sale items, to mail you our handbooks, and email confirmations of your web orders or communicate with you regarding your orders. If you prefer not to receive special sale announcements via your email, please let us know.

From time to time, we exchange our mailing list with other high quality catalog companies. Please let us know if you do not want us to share your name or email address. Please let us know at sales@griotsgarage.com. It's your mailbox. We'll be glad to help you and ensure your privacy.

We use cookies to store visitor preferences, record session information, such as items added to your shopping cart, and record past activity in order to provide better service when you return to our site. We do not use cookies to gather any personal information.

As you browse griotsgarage.com, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our third party advertising partner then enables us to present you with retargeting advertising on other sites based on your previous interaction with our site. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. If you would like more information about this practice and to opt out of having this anonymous information used by our third party service providers, visit the Network Advertising Initiative's consumer opt-out page by clicking here.

Registration Saves You Time
Although registration is not required to place orders on our web site, we offer you the option to create a personalized account. During registration you'll be asked to give your contact information (such as name and email address). We use this information to email your order confirmation or to contact you regarding any questions about your order. We also ask for your billing and shipping information. We do not ask for, or save, your credit card number. Registration will save you time with future orders.

Your Security Is Guaranteed
We guarantee shopping on-line at Griot's Garage Inc. is safe. We employ SSL (Secure Socket Layer) encryption to ensure the security of your information during checkout. If, by chance, unauthorized charges are made to your card as a result of shopping with us, you pay nothing.