Every effort is made to ship your products within 1 business day from when we receive your order. Shipments should arrive within 10 business days (unless otherwise noted in the Product Detail Page.) Orders are received at our Corporate Offices in Tacoma, WA. All orders are shipped from our Distribution Center in Plainfield, IN. All shipping charges are based on the dollar amount of your order, unless otherwise stated on the Product Detail Page. Please include a street address (no P.O. Boxes.)
Standard Shipping & Handling Charges
(48 contiguous United States, APO/FPO addresses) |
| For orders totaling: |
Include: |
| $1.00 to $15.00 |
$6.50 |
| $15.01 to $30.00 |
$8.50 |
| $30.01 to $50.00 |
$11.00 |
| $50.01 to $70.00 |
$13.50 |
| $70.01 to $100.00 |
$15.00 |
| $100.01 to $150.00 |
$17.50 |
| $150.01 to $200.00 |
$19.00 |
| $200.01 and over |
10% of merchandise total |
Two Business Day Delivery
Add $19.50 to standard shipping and handling charges for two business day delivery. Certain items are excluded due to weight or size. Your order will arrive within two business days when placed before 1 p.m. Pacific Time. Please add one day to shipping time frames during Holidays as most carriers are closed.
Next Business Day Delivery
Add $29.50 to standard shipping and handling charges for next business day delivery. Certain items are excluded due to weight or size. Your order will arrive within the next business day when placed before 1 p.m. Pacific Time. Please add one day to shipping time frames during Holidays as most carriers are closed.
Oversized Products
Some items require additional shipping charges due size and/or weight as stated in their Product Detail Page.
Restricted Products
Some items cannot be transported via air service due to FAA regulations. We cannot ship these restricted items outside of the 48 contiguous United States.
Gift Cerfificate Shipping & Handling
Shipping and handling charges for gift certificates ordered alone or shipping to a separate address from other products are: $4.99 for standard ground, $9.99 for two business day, and $12.99 for next business day service. If the gift certifice is included with other products all delivered to the same address, the gift certificate charges are waived.
Large Item Orders
Due to the large size and weight of certain cabinet or heavy-weight products, these items are shipped by a freight service. These items have a shipping charge in addition to standard shipping and handling of other products. Shipping charges are calculated during checkout.
All shipping rates apply to deliveries in the contiguous 48 United States. Please call Customer Service at 800-345-5789 for shipping rates to Alaska, Hawaii, and Puerto Rico.
Alaska, Hawaii, and Puerto Rico Orders
We can only ship orders via express service to these locations. Excludes restricted products, and products with long lead times. Please call Customer Service at 800-345-5789 for shipping rates and to place orders for items with long lead times.
Split Shipping Orders
You can choose to send contents of your order to more than one location during checkout. Shipping and handling charges, and any restrictions above, are based the products sent to each location.
Canadian Orders
All Canadian shipments require special shipping and handling. No shipping total will display at checkout. Customer Service will contact you via email or phone with your shipping total and to confirm your order within two business days. You may also call 253-922-2400 for assistance with your order.
