Griot's Garage continues to grow. If you would like to be part of a winning team, are an avid automotive enthusiast and strive for perfection in your career choice, let us know. We look forward to hearing about your talents. Please direct all inquiries, including your resume, salary requirements and your favorite automobile to info@griotsgarage.com. List the subject matter as I want to join your team!

Griot's Garage promotes equal employment opportunity to all employees and applicants regardless of race, color, religion, sex, national origin, age, marital status, veteran status or disability status. All employment decisions are based on principles of equal employment opportunity. We are proud to say we are a Drug-Free and Smoke-Free workplace.

Current Openings:

• Contact Center Sales Representative

Contact Center Sales Representative (Tacoma, WA)

Griot's Garage is the leader in providing complete car care solutions for the car care perfectionist. We have a strong commitment to providing excellent service and expertise to our customers.

We are currently hiring for Inside Sales Representatives. This position is responsible for responding to inbound telephone/email inquiries. We would prefer 1-3 years Inside Sales experience for this position but candidates with a sharp mind and eagerness to learn will be strongly considered. We are looking for a self-motivated, goal oriented professional who thrives in a fun sales environment. This position is also responsible for providing the highest level of customer service to our customers at all times. Individuals should be motivated to find new ways to go above and beyond for our customers.

Responsibilities:

• Field inbound sales and customer service calls/emails
• Respond in kind to customer e-mails, phone calls, or traditional mail in a professional, exceptional manner
• Capturing proper customer information
• Cross-selling additional related products
• Fielding technical product and process inquiries
• Maintain and uphold the highest levels of customer service without exception

Qualifications:

• Aggressive, motivated, self-starter who is passionate about their work.
• 1-3 years Inside Sales experience preferred.
• Is willing to build a long-term relationship with the customers and the company.
• Deal directly with customers to an equally exceptional standard either by telephone, electronically or face to face.
• Strong oral communication skills; able to have a well-structured conversation at every level.
• Ability to build rapport, qualify, present, and build value for sales opportunities.
• Ability to type 30-40 wpm with excellent spelling and grammar.
• Attention to detail and good organizational skills; able to manage multiple tasks successfully.
• Strong Microsoft Office Application Knowledge.
• Ability to perform well in a constantly changing environment; actively seeking new roles as needed within a customer centric work environment.
• Ability to understand new technologies and software for sales tracking.
• High School Diploma or equivalent.

Benefits:

• A competitive hourly wage (DOE) with excellent performance based incentives.
• Co-pay Medical
• Co-pay Dental
• Life Insurance
• 401(k) Plan
• Paid vacation days + holiday pay
• Employee discount plan

*Due to the high volume of responses, only the most qualified candidates will be contacted.*
Please familiarize yourself with Griot's Garage by looking at our company profile.
Griot's Garage is an Equal Opportunity Employer and Drug and Tobacco Free Employer.

To apply for this position, please send your resume to:
Griot's Garage, Inc./Human Resources
Re: Contact Center Sales Representative
3500-A 20TH ST E
Tacoma, WA 98424

or e-mail it to:
ccsrjob@griotsgarage.com