Customer Service
Contact Information

By Telephone
Call toll-free 800-345-5789 for prompt, personal, and professional service.

Regular Business Hours and Customer Service
Monday - Friday   6 a.m. - 6 p.m. (PT)
Saturday   7 a.m. - 4 p.m.
A skilled Griot's Garage customer service representative will be happy to assist you with your order and any questions.

Flagship Retail Store Hours
Monday - Friday   9 a.m. - 6 p.m. (PT)
Saturday   9 a.m. - 4 p.m.
Sunday   10 a.m. - 2 p.m.

After Hours Ordering, All Night Long.
If you wish to call after regular business hours (noted above), you may call toll free 800-345-5789 and reach our After Hours Order Desk. A friendly after-hours representative will assist you in placing your order!

By Fax
You may use our toll-free fax number 888-252-2252 to place an order, 24 hours a day. Please include your credit card, expiration date, signature and telephone number. Please use black ink!

Online
For customer service related inquiries, email us at sales@griotsgarage.com
For general inquiries, email us at info@griotsgarage.com

By Mail
Corporate Offices (Orders, Customer Service and all other inquiries):
Griot's Garage, Inc.
3333 South 38th St
Tacoma, WA 98409

Distribution Center (Returns):
Griot's Garage, Inc. Distribution Center
2185 Airwest Blvd
Plainfield, IN 46168
   Will Call order pick-up:
     Monday - Friday 9 a.m. - 4 p.m. (ET)
     Please place orders 24 hours in advance toll-free 800-345-5789.
     Credit Card only.
     Click here for an interactive map.

Driving Directions to our Corporate Offices and Flagship Store
Traveling South (from Seattle):
Traveling I-5 South
Take Exit 132A (S 38th St West toward Tacoma Mall)
At the stoplight, bear right onto S 38th St.
Go 3/4 of a mile to Griot's Garage on the right (white building with red stripes.) Last intersection is S Lawrence St.

Traveling North (from Olympia/Portland):
Traveling I-5 North
Take Exit 132
Take second 38th St exit after overpass (S 38th St West toward Tacoma Mall)
Bear right onto S 38th St.
Go 3/4 of a mile to Griot's Garage on the right (white building with red stripes.) Last intersection is S Lawrence St.

Traveling East (from Gig Harbor):
Traveling SR-16 East
Take Exit 1B for Union Ave.
Turn right onto S Union Ave.
Turn left onto S 38th St.
Turn left onto S Lawrence St.
Griot's Garage is on the left (white building with red stripes.) Lot entrance is behind the building.
Griot's Garage Tacoma, WA location
Click here for an interactive map.