CAREER OPPORTUNITIES

Griot's Garage continues to grow. If you would like to be part of a winning team, are an avid automotive enthusiast and strive for perfection in your career choice, let us know. We look forward to hearing about your talents. Please direct all inquiries, including your resume, salary requirements and your favorite automobile to info@griotsgarage.com. List the subject matter as I want to join your team!

Griot's Garage promotes equal employment opportunity to all employees and applicants regardless of race, color, religion, sex, national origin, age, marital status, veteran status or disability status. All employment decisions are based on principles of equal employment opportunity. We are proud to say we are a Drug-Free and Smoke-Free workplace.

Current Openings:

  • Accounts Receivable Specialist
  • Customer Service Representative for Inbound Contact Center

Account Receivable Specialist (Tacoma, WA)

Griot's Garage continues to grow. If you would like to be part of a winning team, are an avid automotive enthusiast and strive for perfection in your career choice, let us know. We look forward to hearing about your talents.

The Accounts Receivable, Credit and Collections Specialist is responsible for working within and maintaining established accounting principles, practices, and procedures to account for funds owed and paid to the company. This position requires high levels of attention to details, ensuring that invoices and cash receipts are recorded in an accurate and timely manner. The Accounts Receivable, Credit and Collections Specialist must possess strong interpersonal communication skills, both written and verbal, as this position will require steady communication with parties both internal and external to the company.

Accounts Receivable:

  • Generate and send out invoices via mail, email, or via customers established portal.
  • Process customer credit card payments.
  • Deposit all checks via remote deposit desk scanner.
  • Apply all payments to applicable customer invoices.
  • Review accounts for adjustments, small balance write offs, and credit memo processing as needed.
  • Resolve client discrepancies and short payments.
  • Maintain cash receipts spreadsheet.
  • Work with Accounts Payable to ensure customer refunds are distributed timely.

Credit Management:

  • Create and maintain customer files.
  • Review customer credit application for completeness.
  • Communicate with internal sales associates to establish the estimated credit limit.
  • Communicate with customer references to assist in establishing credit worthiness.
  • Provide completed credit file to management for review and credit granting.
  • Setup new customer in our ERP System, with all pertinent information.

Collections:

  • Review customer aging reports for delinquency.
  • Responsible for monitoring and maintaining timely payments on customer accounts.
  • Provide customer service via phone or email regarding collection issues.
  • Keep diligent records of customer conversations relating to collection issues.
  • Enlist the efforts of sales and management when necessary to assist in the collection process.

Qualifications:

  • Aggressive, motivated, self-starter who is passionate about their work, our customers and everything automotive.
  • 1-3 years Accounts Receivable experience preferred.
  • 2 or 4 year degree preferred.
  • Strong verbal and written communication skills.
  • Attention to detail and good organization skills.
  • Strong Microsoft Office Application Knowledge.
  • A willingness to Have Fun in Your Garage!

Benefits:

  • A competitive wage (DOE)
  • Co-pay Medical
  • Co-pay Dental
  • Life Insurance
  • 401(k) Plan
  • Paid vacation days + holiday pay
  • Employee discount plan
  • Employee Profit Sharing Plan

Please familiarize yourself with Griot's Garage by looking at our company profile.
Griot's Garage is an Equal Opportunity Employer and Drug and Tobacco Free Employer.

To apply for this position, please send your resume to:
Garage, Inc./Human Resources
Re: Accounts Receivable Specialist
3333 South 38th St
Tacoma, WA 98409

or e-mail it to:
careers@griotsgarage.com

Customer Service Representative for Inbound Contact Center (Tacoma, WA)

Overview:

We are currently hiring for Customer Service/Sales Representatives. This position is responsible for answering inbound telephone and email inquiries. The best candidates will have an eagerness to learn, a strong passion and enthusiasm for anything automotive and a strong desire to take care of the customer at every opportunity. We are looking for a self-motivated, goal oriented professional who thrives in a fun customer service and sales environment. We are committed to providing our customers with the best possible service and will only consider candidates who are willing to do the same day in and day out.

Responsibilities:

  • Field inbound sales and customer service calls/emails.
  • Respond to customer's phone calls, emails, or traditional mail in a professional manner.
  • Up-sell additional related products.
  • Capture and verify customer information.
  • Fielding technical product and process inquiries.
  • Maintain and uphold the highest levels of customer service without exception.

Qualifications:

  • Aggressive, motivated, self-starter who is passionate about their work, our customers and everything automotive.
  • 1-3 years Call Center experience preferred.
  • Is willing to build a long-term relationship with the customers and our company.
  • Provide quality customer service via telephone, email or face to face.
  • Strong verbal and written communication skills.
  • Ability to build rapport, qualify, present, and build value for sales opportunities.
  • Ability to type 30-40 wpm with excellent spelling and grammar.
  • Attention to detail and good organizational skills.
  • Strong Microsoft Office Application Knowledge.
  • Ability to perform well in a constantly changing environment; actively seeking new roles as needed within a customer centric work environment.
  • High School Diploma or equivalent.
  • A willingness to Have Fun In Your Garage!

Benefits:

  • A competitive hourly wage (DOE) with excellent performance based incentives
  • Co-pay Medical
  • Co-pay Dental
  • Life Insurance
  • 401(k) Plan
  • Paid vacation days + holiday pay
  • Employee discount plan
  • Employee Profit Sharing Plan

Please familiarize yourself with Griot's Garage by looking at our company profile.
Griot's Garage is an Equal Opportunity Employer and Drug and Tobacco Free Employer.

To apply for this position, please send your resume to:
Garage, Inc./Human Resources
Re: Contact Center Representative
3333 South 38th St
Tacoma, WA 98409

or e-mail it to:
ccsrjob@griotsgarage.com