CAREER OPPORTUNITIES

Griot's Garage continues to grow. If you would like to be part of a winning team, are an avid automotive enthusiast and strive for perfection in your career choice, let us know. We look forward to hearing about your talents. Please direct all inquiries, including your resume, salary requirements and your favorite automobile to info@griotsgarage.com. List the subject matter as I want to join your team!

Griot's Garage promotes equal employment opportunity to all employees and applicants regardless of race, color, religion, sex, national origin, age, marital status, veteran status or disability status. All employment decisions are based on principles of equal employment opportunity. We are proud to say we are a Drug-Free and Smoke-Free workplace.

Current Openings:

  • Copywriter & Photographer
  • Customer Experience Associate
  • Warehouse + Fulfillment Associate

Copywriter & Photographer (Tacoma, WA)

Griot's Garage is the leader in providing complete car care solutions for the car care perfectionist. We have a strong commitment to providing the best service and most complete expertise to our customers, and we want you to come Have Fun In Our Garage!

We are growing fast and as a result, looking for additional talent to join our team. You will play a key role in using your creativity to help communicate to our brand via all different media, both online and offline.

Responsibilities:

  • Produce clear, engaging copy for all channels including web, email, print, and catalogs
  • Interpret creative direction and technical information and turn them into persuasive copy concepts
  • Adapt brand voice to different channels and help maximize reach to various audience
  • Write scripts for product videos and adjust voice to on-screen talent
  • Proven track record of writing, editing, and proofreading
  • Stay abreast of SEO principles to maximize copy's reach
  • Ability to take mostly knock-out or in-use photography
  • Ability to photoshop existing photography to be used for digital channels or print
  • Recommend process improvements

Qualifications:

  • 3+ years of writing experience and photography experience
  • Interest in cars and car care required
  • Proficient in photoshop
  • Excellent writing, editing, and proofreading skills
  • Experience with and on-going understanding of SEO best practices
  • Excellent time-management and organization skills
  • Ability to work both independently and as part of a team
  • Excellent communication and presentation skills
  • Bachelor's degree or equivalent work experience preferred

Benefits:

  • A competitive wage (DOE)
  • Co-pay Medical, Co-pay Dental
  • Life Insurance
  • 401(k) Plan
  • Paid vacation days + holiday pay
  • Employee discount plan
  • Employee Profit Sharing Plan

Please familiarize yourself with Griot's Garage by looking at our company profile.
Griot's Garage is an Equal Opportunity Employer and Drug and Tobacco Free Employer.

To apply for this position, please send your resume to:
careers@griotsgarage.com

Customer Experience Associate (Tacoma, WA)

Are you looking for a position where you will be appreciated for your strong communication skills and desire to help others? Griot's Garage is looking for you!

Griot's Garage is the leader in providing premium car care solutions for the automotive enthusiast and car care perfectionist. We have a strong commitment to making the best products and provide the most complete expertise to our customers and their cars - from the Ferraris to the daily drivers and everything in between! We are a company comprised of car nuts having fun in our garage, but no previous car care experience is required to join us in the fun!

We have one opening for a Customer Experience Associate (CEA) with a sharp mind, eagerness to learn, and a strong desire to take care of the customer at every opportunity. The primary duty of every CEA is to assist customers with product and service questions and requests. This involves customer-facing sales and support, in-person and over the phone. The mission of the CEA is to ensure that each customer experiences the best quality service, while maximizing the efficiency of operations.

This position will give you the opportunity to work in an iconic building surrounded by vintage race cars, motorcycles, and unique pieces of automotive history. You, and a team of like-minded enthusiasts, will be paid to talk about cars and car care products all day! Griot's will support you with training to develop your skills and provide a pathway to grow in your career. At Griot's Garage, we like to have fun in our garage while striving towards the highest standards of performance. We hope you will join us!

Responsibilities:

Sales & Customer Engagement

  • Engages customers in explaining product benefits and features.
  • Displays confidence, concern, and creativity while handling customer service issues and complaints.
  • Provides timely and organized follow-up through various methods of communication including face to face, email, telephone, live chat.
  • Fields technical product and "how to" inquiries.
  • Understands the sales process and how to move customer from initial inquiry to closure.
  • Upsell customers to enhance their product experience.
  • Ability to deescalate and handle customer complaints.

Qualifications:

  • Confident, motivated, self-starter who is passionate about their work, our customers and everything automotive.
  • Sales and customer service experience preferred.
  • Flexibility with work schedule to include Saturday and Sunday shifts.
  • Able to clearly communicate whether in person, via phone, email, or live chat.
  • Attention to detail and good organizational skills; able to manage multiple tasks successfully.
  • Microsoft Office application knowledge.
  • High School Diploma or equivalent.
  • Ability to perform well in a constantly changing environment; actively seeking new roles as needed within a customer centric work environment.
  • The ability to "Strive for perfection in everything, take the best that exists and make it better. If it doesn't exist, create it. Accept nothing nearly right or good enough." - Sir Henry Royce
  • A willingness to Have Fun In Your Garage!

Benefits:

  • A competitive wage with excellent monthly performance-based incentives
  • Medical and Dental Insurance
  • Life Insurance
  • 401(k) Plan
  • Paid vacation days + holiday pay
  • Generous employee discounts on Griot's products
  • Employee Profit Sharing Plan
  • Car Care School and training
  • Exposure to local car clubs and other likeminded auto enthusiasts

Please familiarize yourself with Griot's Garage by looking at our company profile.
Griot's Garage is an Equal Opportunity Employer and Drug and Tobacco Free Employer.

To apply for this position, please send your resume to:
Griot's Garage/Human Resources
Re: Customer Experience Associate
3333 South 38th St
Tacoma, WA 98409

or e-mail it to:
ccsrjob@griotsgarage.com

Warehouse + Fulfillment Associate (Plainfield, IN)

At Griot's Garage, we care about more than keeping your ride looking its best - we care about our customer and their experience in the garage. We find the best and make it better - from our products to our people.

Griot's Garage is hiring exceptional people to join our WAREHOUSE + FULFILLMENT team. Our warehouse is an air-conditioned facility equipped with leading edge technology to support our labeling, loading and bottling teams.

Our WAREHOUSE + FULFILLMENT team is full of enthusiastic chemists, bottlers and inventory clerks creating better-than-best products and getting those products to our customers' garages accurately and on-time. This is a collaborative team of problem solvers we rely on to keep our retailers' shelves stocked and our customers happy. If you enjoy being part of a hard-working team committed to accuracy, we should meet.

Wages:
Griot's offers a competitive wage to our employees. New hires can expect to make $14 - $17.50/hr with wage increase at 90 days (with consideration to performance).

Griot's Perks:
At Griot's you have free access to the world's best car care products, attend regular car care classes, participate in car shows and have a clear path to career growth/opportunity. After 60 days, we offer medical and dental insurance to all employees who work 30 hours or more per week and employees start to earn paid time off.

Please familiarize yourself with Griot's Garage by looking at our company profile.
Griot's Garage is an Equal Opportunity Employer and Drug and Tobacco Free Employer.

To learn about more starting a career at Griot's, email us at your resume to IndyCareers@griotsgarage.com, call us at (317) 350-4992.