CAREER OPPORTUNITIES

Griot's Garage continues to grow. If you would like to be part of a winning team, are an avid automotive enthusiast and strive for perfection in your career choice, let us know. We look forward to hearing about your talents. Please direct all inquiries, including your resume, salary requirements and your favorite automobile to info@griotsgarage.com. List the subject matter as I want to join your team!

Griot's Garage promotes equal employment opportunity to all employees and applicants regardless of race, color, religion, sex, national origin, age, marital status, veteran status or disability status. All employment decisions are based on principles of equal employment opportunity. We are proud to say we are a Drug-Free and Smoke-Free workplace.

Current Openings:

  • Customer Service Representative for Inbound Contact Center
  • Web / Content Designer

Customer Service Representative for Inbound Contact Center (Tacoma, WA)

Overview:

We are currently hiring for Customer Service/Sales Representatives. This position is responsible for answering inbound telephone and email inquiries. The best candidates will have an eagerness to learn, a strong passion and enthusiasm for anything automotive and a strong desire to take care of the customer at every opportunity. We are looking for a self-motivated, goal oriented professional who thrives in a fun customer service and sales environment. We are committed to providing our customers with the best possible service and will only consider candidates who are willing to do the same day in and day out.

Responsibilities:

  • Field inbound sales and customer service calls/emails.
  • Respond to customer's phone calls, emails, or traditional mail in a professional manner.
  • Up-sell additional related products.
  • Capture and verify customer information.
  • Fielding technical product and process inquiries.
  • Maintain and uphold the highest levels of customer service without exception.

Qualifications:

  • Aggressive, motivated, self-starter who is passionate about their work, our customers and everything automotive.
  • 1-3 years Call Center experience preferred.
  • Is willing to build a long-term relationship with the customers and our company.
  • Provide quality customer service via telephone, email or face to face.
  • Strong verbal and written communication skills.
  • Ability to build rapport, qualify, present, and build value for sales opportunities.
  • Ability to type 30-40 wpm with excellent spelling and grammar.
  • Attention to detail and good organizational skills.
  • Strong Microsoft Office Application Knowledge.
  • Ability to perform well in a constantly changing environment; actively seeking new roles as needed within a customer centric work environment.
  • High School Diploma or equivalent.
  • A willingness to Have Fun In Your Garage!

Benefits:

  • A competitive hourly wage (DOE) with excellent performance based incentives
  • Co-pay Medical
  • Co-pay Dental
  • Life Insurance
  • 401(k) Plan
  • Paid vacation days + holiday pay
  • Employee discount plan
  • Employee Profit Sharing Plan

Please familiarize yourself with Griot's Garage by looking at our company profile.
Griot's Garage is an Equal Opportunity Employer and Drug and Tobacco Free Employer.

To apply for this position, please send your resume to:
Garage, Inc./Human Resources
Re: Contact Center Representative
3333 South 38th St
Tacoma, WA 98409

or e-mail it to:
ccsrjob@griotsgarage.com

Web / Content Designer (Tacoma, WA)

Griot's Garage is the leader in providing complete car care solutions for the car care perfectionist. We have a strong commitment to providing the best service and most complete expertise to our customers, and we want you to come Have Fun in Our Garage! At Griot's Garage you will work in a fun, fast-paced environment and you will be immersed in automotive culture and surrounded by the coolest cars, trucks, and motorcycles imaginable. Every day.

We are growing fast and as a result, looking for a Web/Content Designer to join our in-house creative team. The ideal candidate will have the ability to contribute in creating visually captivating design solutions that stay on- brand and maintain style consistency throughout projects. The Designer must be able to produce exceptional results while staying up-to-date with and understanding of design best practices and industry trends.

Responsibilities:

  • Be a great storyteller -fluidly translate a concept throughout all marketing assets a customer may interact with. Develop customer-targeted designs and concepts with consideration for the target audience.
  • Design, produce, and code compelling emails, social media campaigns, digital ads (static and animated), web assets and other digital marketing materials as needed.
  • Take marketing campaigns already generated and translate them to digital marketing channels.
  • Keep abreast of current technology, innovative design tools, and industry best practices.
  • Clearly communicate and request photo and/or video needs from in-house photographer and videographer.
  • Think creatively to produce new ideas in a fast-changing retail business, while maintaining brand consistency.

Required Skills:

  • Expert in Adobe Creative Suite
  • Expert knowledge of front-end web coding (HTML, CSS)
  • HTML 5 animation experience preferred
  • Must be familiar with industry standards in web, email, and responsive design
  • Photo manipulation/ editing skills

Qualifications:

  • Bachelors of Fine Arts or related discipline from an accredited graphic design program
  • 3+ years of design experience in a corporate environment
  • Expert web/ email design and production skills
  • Experience with content marketing and social media engagement
  • Experience designing for mobile and tablet devices
  • Fluency in best practices for web, mobile and tablet design, as well as strong knowledge of usability principles and techniques
  • Demonstrates a positive can-do attitude and maintains enthusiasm and team player approach
  • Prior experience in print and / or packaging a plus
  • Strong attention to detail
  • Excellent organizational skills, and ability to prioritize and meet deadlines
  • Candidate may be asked to produce a sample of work for Griot's Garage

Benefits:

  • A competitive wage (DOE)
  • Co-pay Medical
  • Co-pay Dental
  • Life Insurance
  • 401(k) Plan
  • Paid vacation days + holiday pay
  • Employee discount plan
  • Employee Profit Sharing Plan

Please familiarize yourself with Griot's Garage by looking at our company profile.
Griot's Garage is an Equal Opportunity Employer and Drug and Tobacco Free Employer.

To apply for this position, please send your resume to:
Garage, Inc./Human Resources
Re: Web / Content Designer
3333 South 38th St
Tacoma, WA 98409

or e-mail it to:
careers@griotsgarage.com