Contact Information

Due to the current Novel Coronavirus (COVID-19) situation, we're working to keep our community and employees safe. We'll keep this page as updated as possible during this time.

PLEASE NOTE: We are continuing to ship online & phone orders, and manufacture products. We've implemented recommended changes and social distancing at our Manufacturing & Distribution Center in Indiana. Processing times may be increased by 2 to 3 days.

 

By Telephone
Call toll-free (800) 345-5789 for prompt, personal, and professional service.

Tacoma Flagship Retail Store Hours
Monday - Saturday   9 a.m. - 5 p.m. (PT)
Sunday   10 a.m. - 2 p.m.
  Call the store at (253) 922-2200.

Our store is currently open in accordance with safety guidelines. If you are shopping in-store, please follow posted social distancing markers. Will-call service is available by calling the store before arriving. We'll have your order ready and happily deliver it to your vehicle curbside when you arrive

Corporate Business Hours and Customer Service
Monday - Friday   6 a.m. - 3 p.m. (PT)
Saturday   7 a.m. - 3 p.m.
Monday 7/5   9 a.m. - 1 p.m.
A skilled Griot's Garage customer service representative will be happy to assist you with your order and any questions.

After Hours Service, All Night Long.
In an effort to provide you with the highest level of service, we want our most skilled representatives to connect with you for any sales and service needs. Please leave us a message with your request for sales or service help and we will call you back during the next business day. Thank you for your patience and continued support of Griot's Garage!

 

Online
For general or customer service related inquiries, email us at customerservice@griotsgarage.com

 

By Mail
Corporate Offices (Orders, Customer Service and all other inquiries):
Griot's Garage, Inc.
3333 South 38th St
Tacoma, WA 98409

Distribution Center (Returns):
Griot's Garage, Inc. Distribution Center
2185 Airwest Blvd
Plainfield, IN 46168
   Will-call order pick-up:
     Monday - Friday 9 a.m. - 4 p.m. (ET)
     Please place orders 24 hours in advance toll-free (800) 345-5789.
     Credit Card only.
     Click here for an interactive map.

 

By Fax
You may use our toll-free fax number (888) 252-2252 to place an order, 24 hours a day. Please include your credit card, expiration date, signature and telephone number. Please use black ink!

 

Driving Directions to our Corporate Offices and Flagship Store
Traveling South (from Seattle):

Traveling I-5 South
Take Exit 132A (S 38th St West toward Tacoma Mall)
At the stoplight, bear right onto S 38th St.
Go 3/4 of a mile to Griot's Garage on the right (white building with red stripes.) Last intersection is S Lawrence St.

Traveling North (from Olympia/Portland):
Traveling I-5 North
Take Exit 132
Take second 38th St exit after overpass (S 38th St West toward Tacoma Mall)
Bear right onto S 38th St.
Go 3/4 of a mile to Griot's Garage on the right (white building with red stripes.) Last intersection is S Lawrence St.

Traveling East (from Gig Harbor):
Traveling SR-16 East
Take Exit 1B for Union Ave.
Turn right onto S Union Ave.
Turn left onto S 38th St.
Turn left onto S Lawrence St.
Griot's Garage is on the left (white building with red stripes.) Lot entrance is behind the building.
Griot's Garage Tacoma, WA location
Click here for an interactive map.